Twenty
years
on the floor.
Nay Lin Phyo went from a shop associate to CEO of the largest convenience store chain in Myanmar — and now turns retail's hardest, most human lessons into keynotes that move whole rooms.
floor · Est. 2006
John Lewis
M&S
Co-op
Capital
Grab & Go
MMRA
01 / Speaking
Keynotes · Workshops · FiresidesThe Shop Floor Mindset
Why the best leaders never leave the floor — and how customer obsession compounds into culture.
Keynote · 45mResilience at the Register
Turning the hardest shift into your sharpest edge — a hands-on session on grit and recovery.
Workshop · ½ dayFrom a Small Shop, to a Chain Business
The unglamorous discipline behind hard work.
Fireside · 60mLead From the Front
What frontline retail taught Nay Lin about leadership that no boardroom ever could.
Keynote · 30m
02 / About
Senior retail and strategy executive with 20+ years of experience leading and scaling multi-format retail and consumer business across Myanmar (SEA) and the United Kingdom. Extensive background in group strategy, omnichannel retail, and business incubation, with a consistent record of strengthening organizational capability and operational discipline in both developed and emerging markets.
Experienced in corporate governance, digital transformation, and organizational restructuring, with hands-on leadership through periods of rapid growth, market volatility, and operational complexity. Brings a pragmatic, execution-focused approach, supported by cross-cultural leadership experience and strong stakeholder engagement across boards, regulators, and industry partners.
Currently serves as Vice President of the Myanmar Retailers Association (MMRA), contributing to industry coordination, standards development, and sector-level dialogue.
03 / Success Showcase
Moments · Milestones · Recognition
